I believe the training provider does not have the necessary training, assessment or study support. What can I do?
Training providers are required to have:
- reasonable support services to help students complete their courses
- qualified and skilled trainers who have current industry experience
- suitable and safe training facilities and resources for students, and
- a fair assessment process that ensures students have the right skills and knowledge.
You may choose to complain about a provider’s training, assessment or study support services being inadequate or unfair.