The VET Student Loans Ombudsman handles complaints about VET Student Loans and VET FEE-HELP.
The VET Student Loans Ombudsman can help people who believe they may have a VET FEE-HELP or VET Student Loans debt they should not have, as well as help students who feel they have been treated unfairly by their VET FEE-HELP or VET Student Loan approved provider.
Contact the VET Student Loans Ombudsman for information and advice:
Phone: 1300 362 072
VET Student Loans Ombudsman—website complaints form